Shipping policy

At Elan Vior, we aim to deliver your order quickly, safely, and in perfect condition. Please review our shipping policy below for complete clarity.

📦 SHIPPING COVERAGE

We currently ship across India
Orders are delivered through trusted third-party courier partners

⏱️ SHIPPING & DELIVERY TIMELINES

📍 Delhi NCR

Next Day Delivery (24–48 hours) for most prepaid orders
Order confirmation cut-off time may apply

📍 Rest of India

Standard Delivery: 3–5 working days
Delivery timelines may vary based on location and courier serviceability

Delivery timelines are estimates and may be affected by weather conditions, courier delays, or unforeseen circumstances.

💸 SHIPPING CHARGES

FREE Shipping on eligible prepaid orders
Shipping charges, if applicable, will be clearly mentioned at checkout
COD orders may include additional charges (if applicable)

💳 PAYMENT & SHIPPING MODE

Prepaid Orders: UPI, Credit/Debit Cards, Net Banking
Cash on Delivery (COD): Available on selected locations and orders

Faster delivery is prioritized for prepaid orders.

📦 ORDER PROCESSING

Orders are usually processed within 24 hours of confirmation
Orders placed on Sundays or public holidays will be processed on the next working day

🚫 SHIPPING DELAYS & EXCEPTIONS

Elan Vior shall not be responsible for delays caused by:

Incorrect or incomplete shipping address
Courier partner delays
Natural disasters, strikes, or government restrictions
Remote or non-serviceable locations

🔄 LOST OR DAMAGED SHIPMENTS

If your order arrives damaged or tampered, please contact us within 48 hours of delivery with images or video proof.
We will investigate and assist you as per our Return & Refund Policy.